Charged Up Energy Solutions Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
1. Information
We CollectWe may collect personal information that you provide to us directly, including your name, phone number, email address, and property details when you submit a form on our website or contact us.
We may also collect general website usage data such as browser type, pages visited, and time spent on our site to improve user experience.
2. How We Use Your Information
We use your information to respond to enquiries, provide quotes, connect you with relevant renovation specialists, and deliver our services.
Your information may also be used to improve our website, marketing, and customer experience.
3. Sharing of Information
We may share your information with trusted third-party contractors, partners, or service providers who assist in delivering renovation or energy solutions.
These parties are required to handle your information securely and only use it for the purpose of providing services to you.
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and collect anonymous usage data. You can choose to disable cookies through your browser settings.
6. Access and Updates
You have the right to request access to the personal information we hold about you and request corrections if needed. To do so, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be published on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled.
